For cars of the Lada Vesta family, the manufacturer…
...initially I planned to provide a longer and more extensive warranty than for Grant and Kalina. But ultimately it remained the same as its predecessors, and is 36 months or 100 thousand kilometers, whichever comes first. This means that if you actively use the car and can drive it 100 thousand in a year, your warranty will end there, even though 36 months have not yet passed. During the warranty period, the plant undertakes to eliminate any malfunctions at its own expense, if the need arises.
Life hack: warranty for Lada Vesta cars
Russian cars are trying to be in no way inferior to foreign ones. Lada is no exception.
The manufacturer offers owners warranty service for all of their cars. At the time of warranty, any malfunctions that have arisen on the Lada Vesta can be repaired at the official Lada service center.
A specialist will look at the car at the service center. The defect analysis service will issue a conclusion on the Lada Vesta malfunctions and damage to parts of components and the need for repair work. The Lada Vesta warranty is provided if the vehicle operation criteria are met. Improper operation will lead to breakdowns; they cannot be repaired under warranty; they arose due to the fault of the owner.
The terms of the warranty are such that owners must provide the service center with a complete set of documents to inspect the car. The use of high-quality components, fluids and fuel is considered mandatory.
Owners of Lada Vesta are required to undergo a diagnostic examination on time.
AvtoVAZ offers buyers of its vehicles a warranty on the body of the Lada Vesta for six years.
LADA
- CONTACTS TEST DRIVE WARRANTY PERIOD FOR A NEW LADA Vesta CAR 36 MONTHS OR 100,000 KM OF MILEAGE Warranty period 6 years for all body parts of LADA cars against through corrosion The warranty period is calculated from the date of delivery of the car to the first owner During the warranty period, JSC AVTOVAZ undertakes to eliminate faults arising during the operation of the vehicle, subject to the client’s compliance with the rules Warranty obligations are valid subject to timely completion of scheduled maintenance Warranty on individual components for 36 MONTHS OR 50,000 KM OF MILEAGE Tips, struts, steering rod bushings and anti-roll bars,
Warranty cases, or when should I contact service?
The warranty for the Lada Vesta begins from the moment the new car is handed over to its first owner. It is only provided if the damage or malfunction is not the fault of the driver. Confirmation that the owner adhered to the operating criteria is the timely completion of technical inspection. Documents about this must be kept in order to be able to provide them if necessary and receive free repairs under warranty.
You can troubleshoot problems by contacting an official service center. A specialist must inspect the car and identify faults. Only on the basis of the expert’s conclusion will the official dealer make a decision on repair or replacement of components.
Some elements of the Vesta car have factory defects. These include sticking door handles, an external antenna falling off due to overtightening, non-functioning turn signals and heated glass. The manufacturer is aware of these shortcomings and carries out warranty replacement of these components without problems.
Lada Vesta warranty period
The warranty period begins from the moment the vehicle is handed over to the owner. AvtoVAZ’s responsibilities include eliminating all vehicle problems that arise during use. It is the responsibility of the car owner to provide the car for inspection. The decision to troubleshoot problems is made after inspection of the vehicle by a specialist from the center. Repairs are carried out subject to the availability of the necessary documents.
Those who purchase a Lada Vesta car are provided with service for:
three years or one hundred thousand kilometers;
What documents are required to obtain a guarantee?
When contacting the service center with a problem, the vehicle owner must have the following documents with him:
- Warranty card;
- Service passport;
- Registration document;
- Driver's license (if necessary).
In addition, he must provide evidence that he has carried out a scheduled technical inspection and a separate inspection of the body elements, during which the presence or absence of corrosion or other defects in the paintwork is checked. It is necessary to undergo a body inspection, otherwise the warranty will not apply to it.
Also, Lada Vesta owners need to know that if a malfunction occurs that makes it impossible to move the car, they have the right to call a tow truck, which will be paid for by the manufacturer if the warranty decision is positive.
Warranty periods for individual vehicle components and mechanisms
In addition to the warranty of the car itself, the factory provides special service life for its individual parts. This is due to the specifics of their work and the load they are exposed to during movement.
Special terms of the manufacturer’s obligations are provided for the following parts of the Lada Vesta:
| Car detail | Guarantee period |
| Body parts (through corrosion) | 6 years |
| Front strut bearings (supports) | 1 year or 35 thousand km |
| Accumulator battery | 2 years |
| Shock absorbers (front and rear) | 2 years or 40 thousand km |
| Clutch parts (discs, clutch release) | 3 years or 30 thousand km |
| Suspension parts (steering joints, bushings and stabilizer struts, ball joints, rubber and metal silent blocks, etc.) | 3 years or 50 thousand km |
| Exhaust system (mufflers, resonators, catalysts and sensors) | 1 year or 35 thousand km |
AvtoVAZ provides special conditions for cars equipped with gas equipment, such as Lada Vesta CNG.
The warranty period for LPG, which is present on the car from the factory, is 2 years. Consumable parts such as brake pads, gearbox and engine oil, brake fluid, wiper blades, fuses, filters, spark plugs, lamps and more are not guaranteed. They are changed by the owner independently if the need arises.
What is written in the warranty card
People think that a warranty covers everything. There is clause 2.4, which states that individual components have their own warranty period. For example, on support bearings, shock absorber struts, clutch discs and other elements.
This is far from 100 thousand mileage:
- Strut support bearings - 12 months or 35 thousand mileage.
- Battery and gas equipment – 2 years regardless of mileage.
- Shock absorbers and struts - 2 years or 40 thousand mileage.
- Release bearing and clutch disc - 36 months or 30 thousand km.
- CV joints - 3 years or 50 thousand km.
But there is a nuance in that automakers may increase or decrease the warranty period for some products over time. Therefore, it is better to clarify this issue with the dealer. If, for example, the shock absorbers are knocking, call the car dealership and find out so you don’t have to drive in vain.
The warranty card contains clause 5.14, which indicates parts and components that do not have a warranty at all.
- fuels and lubricants.
- Wiper blades.
- Operating fluids.
- Filters.
- Circuit breakers.
- Lamps.
- Spark plug.
- Drive belts and rollers for them.
- Tires.
- Brake discs, pads, drums.
If we consider the electrical equipment of the Lada Vesta in general, then it has a 3-year warranty. But, as stated above, except for fuses. Battery life 2 years.
When I saw this list, I was surprised, to put it mildly. When I was undergoing maintenance at the dealer, I asked: “How long is the warranty for Vesta, namely, for the timing belt and rollers?” They told me that I could drive 100 thousand km and not worry.
When can a manufacturer refuse a warranty?
The manufacturer of the Lada Vesta car clearly states the terms of the warranty and the reasons why it may refuse free service.
Failure may occur for one of the following reasons:
- Use of unsuitable (not recommended by the factory) lubricants and other consumables;
- Failure to eliminate (or untimely elimination) faults that were detected by the official service and led to other breakdowns;
- Carrying out repair work at non-certified service stations;
- Independent installation of any equipment, changes in software, any re-equipment of the vehicle by employees not authorized by AvtoVAZ;
- Mechanical damage to the body: dents, scratches, abrasions that arose during operation. The plant is not responsible for damage resulting from an accident, the actions of intruders, falling heavy objects, natural disasters, military operations, etc.;
- Exposure to the paintwork of chemicals: road surface reagents, bitumen stains, any substances of plant and animal origin;
- Damage caused by careless driving.
The 6-year corrosion-free guarantee applies only to car body parts. The appearance of rust or arbitrary deformation on chassis parts, brackets and exhaust system elements is not subject to warranty.
Reviews from Lada Vesta car owners about the factory warranty
| Positive | Negative |
| I have a problem with the LED repeaters on the mirrors. They turned out to be leaky, and within a year they began to work poorly. When I contacted the service, to be honest, I thought that they wouldn’t change it, since the optics were not covered by the warranty. But the failure was recognized as covered by warranty, and both mirrors were replaced. True, we had to wait until the desired color was delivered. | After a year of use, severe scratches began to appear on the side glass of my Vesta. Apparently, the rubber seals fit too tightly to the glass and scratch it. When contacting the service, they said that this does not affect visibility and the integrity of the glass is not compromised. Even though there was a manufacturing defect, they refused to replace the glass. |
| I contacted the service center once. The stabilizer bushings creaked loudly. The specialists checked this by rocking the car on a special device, and immediately replaced it with new type bushings. I've been driving for the second month, nothing squeaks. | When purchasing a car, you carefully studied what the warranty covers. They promise 6 years on paintwork, but they forget to say that it is necessary to undergo a body inspection, separately from general maintenance. If it is not passed, the warranty is void. The service workers told me this in confidence, otherwise I wouldn’t have known. |
| My door handles started sticking about six months after purchase. During the next maintenance, the masters themselves noticed this and ordered me new pens for free. I was pleasantly surprised by the service! | I wanted to take the Lada Vesta, but when I found out how long the warranty was, I immediately changed my mind. Why only three years!? All competitors, for example Kia Rio, have been giving 5 years for a long time and working without breakdowns for the entire period and much more. AvtoVAZ’s quality is already not up to par, and the warranty is ridiculous! |
| It's a budget car, so there are a lot of minor problems with it. We have normal service at a certified station in Tyumen, and all complaints are considered. Recently they replaced my antenna free of charge, the mount was falling apart while moving. | After 30,000 km, a lot of problems emerged with Vesta. The AMT is humming, the handbrake cable does not hold, the pump is leaking, there are some strange knocks on the doors. At the office the station said that this was how it should be, they added oil (at my expense, by the way) and that’s it. What kind of guarantee is this? There are only problems with this car; it is still very far from foreign cars! |
Reviews taken from the sites: https://Lada.online, https://www.zr.ru, https://vesta-site.ru, https://www.lada.ru.
Call to AvtoVAZ
At the end of April, before the planned trip to the service, I decided to speed up the process a little and at the same time write to customer support on the lada.ru website. Despite the fact that under the contact form there is a note about the impossibility of sending claims regarding product quality, they called me back quite quickly and clarified the details of my situation with the box.
I outlined my problem to the operator and complained about the dealer, who in every possible way refused to replace anything or more detailed diagnostics. They promised to convince the service engineers to take a closer look at my problem.
conclusions
The warranty period for the Lada Vesta car is only 3 years or 100 thousand kilometers. Compared to Korean and European competitors, this is very little, since most of them offer a warranty of 5 years or 150 thousand km. A 6-year warranty is provided only for body parts that must not have undergone through corrosion during this period.
In most cases, the manufacturer carries out service repairs without any problems and makes the necessary replacement of spare parts. The car owner is only required to undergo scheduled maintenance on time and use oils and other technical fluids recommended by AvtoVAZ. Many of the shortcomings that new Lada cars suffer from are corrected by official representatives free of charge.
Mileage warranty: components and individual parts
For certain parts, the warranty is only 50 thousand kilometers or even less. 50,000 km mileage includes struts, ends, ball joints, rubber-metal joints, headlights, silent blocks, supports and compression stroke buffers of struts, power units and suspension arms, anti-roll bars and steering rod bushings, drive wheel drives with protective covers , expansion tank and its elements, rubber pipes and hoses, electric and water fuel pumps, manual brake cables, switches, switches, as well as devices that control elements (control modules: heated seats, power windows, lighting), flexible hoses for rear and front brake.
And the mileage guarantee for the front strut bearings (supports) reaches 35,000 kilometers. Front and rear shock absorbers have 40,000 kilometers. Exhaust system (sensors, resonators, mufflers and catalysts) - 35,000 kilometers.
